Call Center & Virtual Office Services - Call Center

Answering Services - Messaging

Our business telephone answering services provide cost effective ways for businesses to handle after hour calls or when staff are unavailable - live operator telephone answering service, virtual office and voicemail service are key components of our call center solutions. An answering service is more than just someone answering your calls, to your customer, we are your business. Our professional staff will insure your callers are greeted by a courteous and helpful voice and will insure you receive accurate messages in a timely manner.

Did you know one third of callers to your business will not leave a message if the call is answered by a voice mail? In our ever-changing world, the ability to access newer technologies can give your business the competitive advantage you need over the competition. Our commitment to constantly leverage these new technologies enables us to provide our clients with the advantage they need in today's business climate.

Whether yours is a professional, blue collar or internet business, AnswerFirst has a rate plan designed for your specific needs. Each account is custom tailored and our commitment to providing high quality service at a fair price is why we are one of the fastest growing services in our industry.

All rates are 24/7 and include toll free access.

Live Operator clients may additionally add voice mail options to either enhance their messaging capabilities or minimize their live operator costs. The setup fee for Live Operator accounts is $57.00 per hour (1 hour min). As soon as we receive the signed contract, setup forms and payment, your account will generally be activated within 72 hours. Emergency setup is available - additional fees apply.

Time is calculated in one (1) second increments. Messages may be delivered in a variety of ways: hold for call in, call out (to cell phone, home phone etc.), digital page, alpha-page, e-mail, fax each as taken, voice mailbox, fax summary and e-mail summary. Fax summaries and E-mail summaries can be received up to twice daily for a flat fee.

$20.00 Base Rate (per billing cycle) plus
$0.95 per minute (1.6 cents per second) - operator time and account maintenance

Optional Front-End Voice Mail Time - $0.20 per minute

Security Deposit Is Equal To One Billing Cycle (Minimum $100.00)

We collect base rate, setup fees and a security deposit upon acceptance of contract.

You may also contact us by using our Service Request Form