Main
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Login page
(you will also see this box after you log out) |
Main Page
After logging in, this is the first page you'll see with news and navigation menu's. |
Preferences
Currently under construction.
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Help
Currently under consturction.
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Answering Service Messages
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Answering Svc. Msg. Acct. List
Lists all of your accounts, showing message counts (New, Delivered, Archived, and individual page message count. |
View Answering Svc. Msgs.
Shows 10 messages per page pulled from your account down to the millisecond. |
Add Note Page
Every account has the ability to add notes to their Answering Service messages as well as form submissions. |
Export to CSV
Export any message to Comma Seperated Values to be imported into most databases. |
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Save CSV file
Dialog showing CSV save to disk |
E-Mail Message
E-Mail any message to any e-mail address. |
Printer Friendly
All messages can be displayed as printer friendly in large font (print box will automatically pop-up) |
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Reporting Features
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Reports Main Page
Select a report to run on any of your accounts. |
Account Summary Report
Summary of statistics on your account such as average ring, hold, total calls taken, etc.
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Work Load Report
Display hourly call/average calls + more in an easy to read format. |
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Miscellaneous
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Form Submission
Our client access has the ability to store form submissions so you can view them as well as your answering service messages. Also featuring Export to CSV, E-Mail Message, Add Notes, and open Printer Friendly version. |
Call Detail/Recordings Main
Select an account here to view call recordings/details on calls. |
Date Selection for Call Detail
This area shows 3 months worth of call recordings/details. Click on a date to view the call recordings for that day. |
Call Detail/Recordings List
Shows the date/time/op that took the call and provides a link to the recording (WAV) which can be played in most media players (we recommend Windows Media Player, latest version). |
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View Acct. Screen - List Accts
This screen shows a list of your accounts so you may pick which one you would like to view. |
View Account Screen
This is exact in every detail what the operators see on your account.
(Currently under construction) |
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