Our agents answer your calls with a comforting voice that knows exactly what to say ... and do.
Our operators understand your industry and know the importance of your phone calls. We act as a full extension of your funeral home and are able to represent your business appropriately. Our agents will handle your clients' calls in an efficient and professional manner at any time of the day or night.
Here are a few of the services that we provide to funeral homes across the nation:
Scheduling & Appointment Services
Dispatch Services
General Customer Service Solutions
After-hours Messaging Services
- Your calls are always answered by a live operator.
- Your clients are greeted according to your specifications.
- Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voicemail.
- You only pay when we answer your clients calls. We don't bill for minutes that you don't use and you automatically recieve discounts when your call volume increases.
- We do not outsource. Our call center is located in the U.S. and staffed with live U.S. agents 24/7/365.
- We always have management onsite so that any account issues are handled in an expedited manner.
- Our agents are required to have a background in customer service and to complete our intensive in-house training programming.
- We handle your calls and messages according to your specifications.
Do you have questions about our answering services? Please call 1-800-645-2616 or contact us for assistance.