We realize that responding to your patients' calls in a prompt, professional and accurate manner is crucial to running your practice efficiently. We provide answering services for doctors, dentists, medical centers, doctors' offices, dental centers and many other businesses in the medical field. Some of the medical answering services we provide include:
Surgeon Paging
Trauma Alert ETA
After-hours ER paging
ER & Non-ER Patient Calls
Stat Calls
Code-blue Emergencies
Appointment Scheduling
Doctor-to-doctor
Lab results
*Customized protocols for ER and routine call triage and dispatch.
- Your calls are always answered by a live operator.
- Your patients are greeted according to your specifications.
- Your messages are delivered via whatever method(s) you choose: via text message, email, cell phone, pda, fax, paging or voicemail.
- You only pay when we answer your patients calls. We don't bill for minutes that you don't use and you automatically recieve discounts when your call volume increases.
- We do not outsource. Our call center is located in the U.S. and staffed with live U.S. agents 24/7/365.
- We always have management onsite so that any account issues are handled in an expedited manner.
- Our agents are required to have a background in customer service and to complete our intensive in-house training programming.
- We handle your calls and messages according to your specifications.
Do you have questions about our answering services? Please call 1-800-645-2616 or contact us for assistance.