All rates are 24/7 and include toll free access. Live Operator clients may additionally add voice mail options to either enhance their messaging capabilities or minimize their live operator costs. The setup fee for Live Operator accounts is $57.00 per hour (1 hour min). Database work is billed at $100.00 per hour. As soon as we receive the signed contract, setup forms and payment, answering service accounts will generally be activated within 72 hours while call center service accounts generally take about 5 business days.. Emergency setup is available - additional fees apply.
Time is calculated in one (1) second increments. Messages may be delivered in a variety of ways: hold for call in, call out (to cell phone, home phone etc.), digital page, alpha-page, e-mail, fax each as taken, voice mailbox, fax summary and e-mail summary. Fax summaries and E-mail summaries can be received up to twice daily for a flat fee.
Call Center Service accounts can receive certain data through a variety of methods - your web site, Client Web Access, etc. |
