Be as professional as you can be!
Live call monitoring, review of call recordings and one on one training with our staff are all part of our comprehensive solution for specialized accounts.Our technical support representatives will field your first level support calls transparently as though they worked directly for your company. Questions can be answered, trouble tickets logged and registration keys can be issued. Our services allow you to make your support available to your customers 24 hours a day, 7 days a week.
Our nationwide call center is a fully web-enabled, true 24/7 service, so you are never charged extra fees for holidays, weekends or nights.”
All rates are 24/7 and include toll free access. Live Operator clients may additionally add voice mail options to either enhance their messaging capabilities or minimize their live operator costs. As soon as we receive the signed contract, setup forms and payment, your account will generally be activated within 72 hours. Emergency setup is available – additional fees apply.
Messages may be delivered in a variety of ways:
hold for call in, call out (to cell phone, home phone etc.), digital page, alpha-page, e-mail, fax each as taken, voice mailbox, fax summary and e-mail summary.
Looking for more information?
Contact us today at 1-800-645-2616 or fill out our online request for more information and we’ll send you our pricing and plans packet today!